Welcome to H2N BOUTIQUE! We are delighted to have you as a customer and strive to provide you with the best possible shopping experience. Below is our comprehensive Shipping Policy to help you understand our shipping processes and expectations. If you have any questions or concerns, please do not hesitate to contact us at [your contact email].

Order Processing Time

  • Order Processing: All orders are processed within 2-7 business days. This time frame includes verifying your order, customizing your product (since we use Print On Demand services), and preparing it for shipment.
  • Processing Delays: Please note that orders are not processed on weekends or holidays. Any orders placed during these times will be processed the next business day.

Shipping Rates and Delivery Estimates

Shipping costs and delivery times vary depending on your location and the shipping method you choose at checkout. Below are our standard shipping options:

  • Standard Shipping: 5-12 business days
  • Express Shipping: 3-5 business days

Shipping rates are calculated at checkout based on the total weight and dimensions of your order.

Domestic Shipping (United States)

We partner with Printful and Printify to fulfill orders, and their extensive network allows us to provide reliable domestic shipping options.

  • Standard Shipping: Typically, delivery is within 5-12 business days once the order is processed and shipped.
  • Express Shipping: Delivery within 3-5 business days once the order is processed and shipped.

International Shipping

We also offer international shipping to many countries.

  • Standard International Shipping: 10-20 business days
  • Express International Shipping: 5-10 business days

International shipping costs will be calculated at checkout based on your location and the weight of the order. Please be aware that international shipments may be subject to additional customs fees, duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

Shipping Confirmation and Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order through the provided link or on our website under the "Track Order" section.

Delivery Issues

  • Incorrect Address: If you provide an incorrect or incomplete address, we are not responsible for any delays or failed deliveries. Please ensure your shipping information is accurate before completing your order.
  • Lost or Stolen Packages: H2N BOUTIQUE is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, the tracking information, and shipping carrier information for the customer to investigate.

Returns and Refunds

Please review our [Return Policy](link to return policy) for information on returns and refunds. Note that items made through Print On Demand are custom-made and are only eligible for returns or refunds if they arrive damaged or defective.

Contact Us

If you have any questions or need further assistance with your order, please contact our customer service team at [your contact email].

Thank you for shopping with H2N BOUTIQUE! We appreciate your business and are committed to providing you with high-quality fashion items and excellent customer service.